Expensive legacy lines
Traditional phone systems are costly to run and difficult to change.
Services
Business phones that move with your people
ProCyber provides scalable VoIP phone solutions that replace legacy lines with secure, cloud-based calling for the office, home and mobile.
The challenge
Problems we solve
These are the issues we see most often before organisations bring us in.
Calls tied to a desk
Staff working remotely or on the road miss calls to their office number.
Hard to scale
Adding extensions or new sites requires hardware and technician visits.
Unsecured systems
Poorly configured phone systems can be abused for toll fraud.
Our solution
How ProCyber helps
We design and deploy cloud-based phone systems with extensions, call routing, voicemail and hunt groups, configured around how your business answers calls.
Calls can be taken on desk phones, computers or mobiles, so your number follows your people. Systems are secured against misuse and can grow by simply adding users.
Capabilities
What the service includes
Cloud phone systems
Hosted PBX with extensions, voicemail and call routing.
Number porting
Keep your existing numbers where porting is supported.
Desk, softphone and mobile
Answer calls on the device that suits the moment.
Call flows and hunt groups
Calls reach the right person or team every time.
Network readiness
Connectivity and network configuration tuned for call quality.
Security configuration
Controls that protect against toll fraud and misuse.
Delivery approach
How we deliver it
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01
Assess
We review your current lines, numbers, call volumes and how calls are answered.
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02
Design
We design call flows, choose devices and confirm network readiness.
-
03
Implement
We port numbers, deploy phones and apps, and train your team.
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04
Manage
We support users, adjust call flows and monitor call quality.
FAQ
Questions about this service
Something else you’d like to know? We’re happy to talk it through.
Can we keep our existing numbers?
In most cases, yes. Numbers can usually be ported to a VoIP system, and we manage the process for you.
Will call quality be good on our connection?
We check your connectivity and network configuration first and recommend changes where needed.
Can staff take calls on their mobile?
Yes. Users can make and receive calls on a mobile app or computer using the business number.
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Learn moreTalk to us about Business Communications & VoIP
Book a consultation and we’ll review your current setup, discuss your goals and recommend practical next steps.